Leadership
5 Leadership Mistakes That Kill Team Trust
Trust is the foundation of high-performing teams. Here are the most common mistakes leaders make — and how to avoid them.
Exit DemoExploring: Career Coach
Design example only. Your website will be fully custom-built around your brand and free from template limitations.
Management
The Art of Giving Feedback That Actually Lands
James CrawfordJanuary 5, 20261 min read
Back to Blog
Most feedback fails because it's vague, poorly timed, or delivered badly. Here's how to give feedback that people actually hear and act on.
Why Most Feedback Fails
Vague praise ('Good job!') and sandwich feedback (positive-negative-positive) don't work. People see through it. Effective feedback is specific, timely, and focused on behavior — not character.
The SBI Framework
Situation: 'In yesterday's client meeting...'
Behavior: '...you interrupted the client twice during their explanation...'
Impact: '...which made them visibly frustrated and they cut the meeting short.'
Then ask: 'What was your intention there? How might you approach it differently next time?'
feedbackmanagementcommunication
James Crawford
Executive Coach & Leadership Strategist
More Articles
Career Strategy
How to Negotiate a Salary You Deserve
Most professionals leave money on the table because they don't know how to negotiate. Here's a step-by-step framework that works.
Career Growth
The 90-Day Plan That Gets You Promoted
Promotions don't happen by accident. This strategic 90-day plan positions you as the obvious choice for your next role.
Enjoyed this article?
Subscribe to get the latest articles, tips, and insights delivered straight to your inbox.